About MyRound
The Cost of MyRound
What is MyRound?
Placing an Order via SMS
Configure MyRound
New Order Alerts
Automated Reply Messages
Template Reply Messages
Settings Page
Registration Branding
Adding and Removing Staff
Table Numbers and Names
Further Help & Support
Customer Records
Frequently Asked Questions
Help Desk
Track and Trace
Customer Registration
Track & Trace Customers
Using MyRound
Logging In
Order Details Page
Order Page
Table Service
Collection Service
Assigning Staff to Orders
All Categories > Further Help & Support
3 articles
From time to time you may need to view all messages that have been received from or sent to your customers. MyRound keeps a record of all customer interactions for a period of 28 days, after which th…
Updated 5 months ago by rob.macdonald@bchdigital.com
?? displayed in received messages. If you see two question marks ?? in any messages received from your customers, then either they've typed them, or it's more likely that customers have tried to send…
We've made every effort to ensure MyRound is simple and easy to use. We've tried to cover every aspect of the service in these help documents. However, we appreciate that, as with most technical serv…
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