MyRound
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About MyRound

The Cost of MyRound

What is MyRound?

Placing an Order via SMS

Configure MyRound

New Order Alerts

Automated Reply Messages

Template Reply Messages

Settings Page

Registration Branding

Adding and Removing Staff

Table Numbers and Names

Further Help & Support

Customer Records

Frequently Asked Questions

Help Desk

Track and Trace

Customer Registration

Track & Trace Customers

Using MyRound

Logging In

Order Details Page

Order Page

Table Service

Collection Service

Assigning Staff to Orders

All Categories ​>​ ​Further Help & Support

Further Help & Support

3 articles

Customer Records

From time to time you may need to view all messages that have been received from or sent to your customers. MyRound keeps a record of all customer interactions for a period of 28 days, after which th…

Updated 5 months ago by rob.macdonald@bchdigital.com

Frequently Asked Questions

?? displayed in received messages. If you see two question marks ?? in any messages received from your customers, then either they've typed them, or it's more likely that customers have tried to send…

Updated 5 months ago by rob.macdonald@bchdigital.com

Help Desk

We've made every effort to ensure MyRound is simple and easy to use. We've tried to cover every aspect of the service in these help documents. However, we appreciate that, as with most technical serv…

Updated 5 months ago by rob.macdonald@bchdigital.com

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