Configure MyRound

7 articles

​Settings Page

We've aimed to make many of MyRound's features configurable in order to best adapt to and suit your venue, as well as the way you operate. However, we also wanted to ensure that the system could be u…

Updated 3 months ago by rob.macdonald@bchdigital.com

New Order Alerts

When new orders are received they are displayed on the main Orders page. If you are unable to regularly monitor this page, you can configure both Audio Alerts & Visual alerts to drawn your attention…

Updated 3 months ago by rob.macdonald@bchdigital.com

Automated Reply Messages

MyRound can be configured to send automated responses to customers. Responses can be configured from the 'Settings' page These can be changed at anytime by selecting Update: New Customer. The system…

Updated 3 months ago by rob.macdonald@bchdigital.com

Template Reply Messages

The size, layout and levels of activity in your venue will determine how you choose to operate MyRound. If you're confident that your premises and operational procedures are Covid-secure, you may dec…

Updated 3 months ago by rob.macdonald@bchdigital.com

Registration Branding

When a customer uses your service for the first time or 21 days thereafter, the first message they receive includes a link to the 'Track and Trace' contact registration page. This page is branded wit…

Updated 3 months ago by rob.macdonald@bchdigital.com

Adding and Removing Staff

If you are assigning orders to staff members, you can add and remove staff names from the 'Settings' page Click Manage to view your staff list You can add and remove staff as often as you need to, ad…

Updated 3 months ago by rob.macdonald@bchdigital.com

Table Numbers and Names

You will need to let the system know how many tables you have in your venue. These details can be updated from the 'Settings' page. The first time you click manage, the system will ask how many table…

Updated 3 months ago by rob.macdonald@bchdigital.com